My experience with Commbank/UBank in Australia

Well I've been saving my money trying to come back into the market when it was low but it looks like my banks had other plans.

Firstly I tried to transfer my funds to crypto.com from Commonwealth Bank and it failed as they had a 10k limit on it. So I mentioned that on some other Australia finance subreddits about this issue and a bunch of people suggested i vote with my $$$ and change banks and a few people suggested UBank. So I opened my Ubank account transfer my money and tried to deposit it into my crypto.com account and it failed with an error telling me I had to contact Ubank. So I waited until Monday called them, they said they saw the transaction and that they'd approve the transaction in a few hours and message me when it was ready.

2 hours later, they emailed me, my account had been locked, then my account had been closed and they wanted another bank details to transfer my money into which would take 5 days. I called them back the phone support person said they had no information that they could provide but if i wanted clarification to reply to the email.

I replied to my email, then they replied back that they'd resolved my case and to have a good day. I've replied back to that email saying nothing was done and i wasn't informed of any of the reasons why my account has been closed.

I can't believe what a drama it's been trying to invest in crypto.