A glimpse into my ongoing rally with support. Currently at Day 10.

I use Robinhood Crypto as I am from the EU. I am restricted from trading and now need to update my tax information, but the app has a bug. When I tap the alert banner prompting me to update my tax details, it opens a page with a “Continue” button. However, selecting “Continue” simply reloads the same page with the same button, creating an endless loop.

I even switched to a completely new device, but the issue remains unchanged. Unfortunately, support fails to comprehend the problem and continues to provide the same basic steps, which do not address the underlying issue. For the past two weeks, they are just telling me to reinstall the app or giving a link to update the app which again takes me to the play store where it shows that the app is already updated. ????‍♂️