Account terminated without any warning

I reside within the EEA and I'm a citizen of an EEA country. On September 19 I have acquired an e mail that

In accordance with our Terms of Use, we regret to tell you that your entry to our providers has been discontinued following a current evaluation of your account.

I've contacted the help, and they did not present any info in any respect, and - in fact - the attraction was rejected and the choice is "ultimate".

I want to level out that I didn't login to my account for around half a yr, and I don't recall making any deposits to that account at all - I just opened it two yr in the past and checked every now and then if they provide products engaging enough to make a deposit.

Help explicitly refused even to reply the query if my account was transferred from their LLC registered within the EEA to another entity. Additionally they refused to offer the contractual clause that I've allegedly broken (these don't have anything to do with inner danger evaluation elements they could be forbidden from revealing by regulation).

Underneath MiCA, regardless if they have the license or not, they're obliged to offer causes for the closure of shopper accounts (and people causes ought to be "legitimate"), additionally they need to inform the purchasers clearly about the potential of a formal attraction (I imply an actual attraction - not asking for help to "re-evaluate") to the regulator. In fact, nothing like that happened.

Be warned.