Binance card fraudlent payments and poor CS

When is binance going to take a critical stance on these incidents and truly monitor down the trigger/culprits(which is definitely someone/one thing in your end)? In case you are incapable of offering a safe debit card system, then refrain from offering one at all. That is individuals's cash you're enjoying with right here.

I literally solely managed to unravel my very own fraud-related situation after threatening to vary to a unique trade when one among your CS employees members stated I needed to pay 25 euros for a brand new card and needed to settle the reimbursement myself with the seller, despite the fact that I didn't even know him(I ended up receiving one free of charge after that, and binance handled the reimbursement process for me).

You're literally benefiting from the very fact lots of people gained't discover the small transactions. And that is unethical and simply plain incompetent.

If you'd like a simple option to repair this, right here it goes, I'll repair it for you: add a brand new setting to the app the place you'll be able to set the cardboard to only be usable together with 2FA, for every single transaction. You already ask for 2FA on the occasional transaction, so you might simply just make it ask for it on all of them.