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Here’s what my response was to Binance email survey..

Binance

Cryptocoins Exchanges / Binance 185 Views

Binance typically have to work on their customer service. Stop taking individuals’s cash/freezing account and never inform them exactly why and the best way to come onto an settlement in a timely manner.

Binance shouldn't be the God of Crypto. Please respect the individuals who CHOOSE to make use of your service. Poor customer service for such a big firm is unacceptable. There have to be extra transparency between Binance and their clients. Or else , don’t send us these type of e-mail in case you are not even listening to our suggestions. It turn into noise and just pure advertising techniques. Thank you!

submitted by /u/NoRecommendation9108
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