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I don't know what to do anymore.

Binance

Cryptocoins Exchanges / Binance 303 Views

UPDATE: My account has been disabled. I submitted a ticket, #1330281. Then, I saw Galen commented in here that the issue was solved, like what? They've blocked me on Twitter, disabled my account, then said here it was all solved. They still have my money, I'm pretty sure I'm being stolen from.

https://gyazo.com/87bd14e2f42acf668a43e6041aa0fed7

https://gyazo.com/22b30819c7f26d472c62b0b7fda2d4f3

A month ago, I made a post on this sub about how it wasn't FUD to call out the support team for not getting back to people in a timely manner. I mentioned how my ticket number #834481 hadn't been responded to in what was then only a few days. I have a bit of an update for you all. Here is the old post, if anyone needs context: https://www.reddit.com/r/binance/comments/myi5kc/its_not_fud_binanceus_doesnt_respond_to_tickets/

This morning, I was blocked by both the BinanceUS Twitter account and the support Twitter (@binanceushelp), after being told many times publicly that they'd escalate my email and help me out. They've effectively silenced me and refused to help me, despite me having a 23 email long conversation about my VERY simple no memo/verification issue. It's now been 37 days, and the only takeaway here is that they're essentially running away with the thousands of dollars I've been trying to retrieve for near two months now.

At this point, I don't know what to do. This should be criminal, jeopardizing my life and family by what I can only take as them running away with the money I've been trading with and told I'd be helped retrieving. My accounts have been unverified, and I've been blocked by every account, a way to suppress visibility on my situation, I'd imagine. Can ANYONE help me? I don't know what to do. I just want my money, so that I can never use this exchange or platform ever again.

If you guys could upvote this for visibility, I'd really appreciate it. This is the only place I can say anything, since I can't tweet at them.

submitted by /u/Pichubber
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