Need URGENT help! Funds gone and no help given!

I’m in need of urgent help, I was sending over BNB from my trust wallet to my Binance account in order to sell and use towards bills & necessary medicines, but I forgot to include the memo. I’ve tried contacting support on numerous platforms, but I keep getting told no one can help me because I’m a Binance.US user. I tried everything to get in touch with someone! The people over at Binance.US seem to never check their messages and I am in URGENT need of these funds! I don’t work at the moment and this money helps me sustain my living.

My ticket # is 1214914 and my Case ID is #72356456

I’ve provided proof screenshot proof that the money belongs to me and included the transaction ID. If anybody can upvote and help this be seen! I’ve been waiting quite awhile and can no longer wait anymore. It’s not right to keep people sidelined like this!