Binance Liquidate My 100K Position Without My CONSENT

I was trading Binance Future with the app. Binance App failed to place my order with the Stop Loss. As a result of that, my entire position got liqudated due to the sudden drop in price.

Evidence: https://drive.google.com/file/d/1IexGWOWkGLmuqKKy96CxeWi3ExnbbzrS/view?usp=sharing

The first order depicted in the video is the EXPECTED behavior.

The second order is UNEXPECTED.

In the second order, I accidentally unchecked the TPSL checkbox, and checked back again before submitting the order. After I checked back the TPSL, the previously input Stop Loss is clearly still there. However, the position I've created did not have the Stop Loss, which caused the liquidation of all my funds.

After speaking with Binance Support, they admit there's a bug in the app, but they refused to compensate for my lost. WHAT A JOKE.

After a series of waiting and complaining, they ended up describing the case as if it were my fault.

Binance making up ridiculous excuse to refuse compensation

After asking this question, they said they gonna transfer me to the tech team for review, and I've never heard back from them again. It's been 7 DAYS.

At this point, I'm pretty sure they're not going to compensate me. Instead, they're trying to force me to take their VIP 6 months upgrade as a compensation. WHAT A JOKE.

No wonder why SEC comes after Binance. If they can do this to steal money from their customer, imagine what else they can do?